hibaje Privacy Policy – How We Protect Your Data

1. Information We Collect

When you register on hibaje, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, email address, phone number and residential address. We need this information to verify your identity, comply with legal requirements and provide you with a secure betting experience on hibaje.

Beyond registration data, hibaje also collects information when you use the platform. This includes:

• Transaction records — every deposit, withdrawal and bet you place on hibaje is logged for security and compliance purposes.
• Device information — your IP address, browser type, operating system and screen resolution help us optimise the hibaje experience for your device.
• Usage data — pages visited, games played, session duration and click patterns help us understand how players interact with hibaje so we can improve the platform.
• Communication records — if you contact hibaje support via email or live chat, we keep a record of those conversations for quality assurance and dispute resolution.

hibaje does not collect any data that is not directly related to providing and improving our services. We do not access your phone contacts, camera or microphone through the hibaje app.

2. How We Use Your Data

hibaje uses the data we collect for the following purposes:

• Account management — to create, verify and maintain your hibaje account.
• Payment processing — to handle deposits and withdrawals through bKash, Nagad, Rocket and bank transfer.
• Security — to detect and prevent fraud, money laundering and unauthorised access to hibaje accounts.
• Platform improvement — to analyse usage patterns and improve the hibaje website and mobile app.
• Communication — to send you important account notifications, promotional offers (if you have opted in) and customer support responses.
• Legal compliance — to meet regulatory obligations and respond to lawful requests from authorities.

hibaje will never use your personal data for purposes that are unrelated to the services we provide. We do not sell, rent or trade your information to third-party marketing companies. Your data stays with hibaje and our trusted service providers who help us operate the platform.

3. Data Storage and Security

All personal and financial data collected by hibaje is stored on secure servers with industry-standard encryption. We use SSL/TLS encryption for all data transmitted between your device and the hibaje platform. This means that your login credentials, payment details and personal information are protected during every interaction with hibaje.

Our servers are protected by firewalls, intrusion detection systems and regular security audits. Access to player data within hibaje is restricted to authorised personnel only, and all staff members who handle personal data are bound by strict confidentiality agreements.

hibaje retains your personal data for as long as your account is active and for a reasonable period after account closure to comply with legal and regulatory requirements. Transaction records are kept for a minimum of five years as required by anti-money laundering regulations.

4. Cookies and Tracking

hibaje uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in and analyse how you use hibaje.

We use the following types of cookies:

• Essential cookies — required for the hibaje platform to function properly. These cannot be disabled without affecting core functionality.
• Performance cookies — help us understand how players use hibaje by collecting anonymous usage statistics.
• Preference cookies — remember your settings, such as language and display preferences, so you do not have to set them every time you visit hibaje.

You can manage cookie preferences through your browser settings. However, disabling essential cookies may prevent certain features of hibaje from working correctly. hibaje does not use cookies to track your activity on other websites.

5. Third-Party Data Sharing

hibaje shares your data only with trusted third parties who are essential to operating the platform. These include payment processors who handle your deposits and withdrawals, identity verification providers who confirm your age and identity, and game providers who deliver the betting products on hibaje.

All third parties who receive data from hibaje are contractually obligated to protect your information and use it only for the specific purpose for which it was shared. hibaje does not share your data with advertisers, data brokers or any party that is not directly involved in providing our services.

In the event that hibaje is required by law to disclose your information — for example, in response to a court order or regulatory investigation — we will comply with the request while taking steps to protect your rights to the extent permitted by law.

6. Your Rights

As a hibaje player, you have the following rights regarding your personal data:

• Right to access — you can request a copy of all personal data that hibaje holds about you.
• Right to correction — if any of your data is inaccurate or outdated, you can ask hibaje to update it.
• Right to deletion — you can request that hibaje deletes your personal data, subject to legal retention requirements.
• Right to opt out — you can unsubscribe from promotional communications at any time through your hibaje account settings or by clicking the unsubscribe link in any marketing email.

To exercise any of these rights, contact the hibaje support team at [email protected]. We will respond to your request within 30 days.

7. Changes to This Policy

hibaje may update this privacy policy from time to time to reflect changes in our practices, technology or legal requirements. When we make significant changes, we will notify registered players through email or an in-app notification. The updated policy will be posted on this page with a revised "last updated" date.

We encourage you to review this hibaje privacy policy periodically. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this hibaje privacy policy, or if you want to exercise your data rights, please reach out to our team at [email protected]. We take every enquiry seriously and will do our best to resolve your concern promptly.